FREQUENTLY ASKED QUESTIONS
Q: Do you offer free shipping?
A: All orders over $125 are shipped standard shipping for free. You can find out more information on the SHIPPING & RETURNS page.
Q: Do you offer returns?
A: We do under certain circumstances. You can find out more information on the SHIPPING & RETURNS page.
Q: How do I sign up for, or sign into my Rewards program?
A: Click here to go to that page.
Q: Do you test on animals?
A: We are strictly against animal testing, and do not test any ingredients or products on animals, nor do we hire outside companies to do so for us at any stage in production. We do not sell to any countries that require animal testing and we follow the EU's strict legislation that bans animal testing on finished cosmetic products and their ingredients.
Q: Is your packaging made from recycled material?
A: As much as possible, we use recyclable materials. That is one of the reasons our full-sized products are in glass containers. When there is a feasible non-plastic pump and cap solution, we will use those too!
Q: Are all your products Gluten Free?
A: Yes. The founder's husband has Celiac and she wanted to make sure he could use these wonderful products! And he does. ❤️
Q: Are your products OK for vegetarians & vegans?
A: The INGREDIENTS page makes extended reference to the natural content of each formulation as well as the ingredients that we select. While we believe almost all of our ingredients are, we would leave it up to you to determine if the product is suitable for vegetarians / vegans.
Q: Are your products safe to use while I am pregnant / breast feeding?
A: We would advise all pregnant / breast-feeding women to consult with their doctors before the use of any new product. The detailed INGREDIENTS page will help the doctor decide whether a product can be used or not. All our products are developed based on natural and / or organic ingredients, with safety and efficacy being top priorities. While we do all we can to make sure all products will be safe for you and your baby, it is recommended to consult your doctor before you start using a product.
Q: Who can I contact regarding retail and wholesale inquiries?
A: For wholesale and retail inquiries, please contact us by email at firstname.lastname@example.org.